Privacy Policy for Punni Business Portal
Effective Date: September 17, 2026
1. Introduction
Welcome to the Punni Business Portal application. This Privacy Policy explains how Punni (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application. This app is designed exclusively for the internal business operations, employees, service teams, and authorized channel partners of Punni, headquartered in Tohana, Haryana.
We are committed to protecting your personal information and your right to privacy. By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Since this application serves as an internal ERP, CRM, and service tracking portal, we collect the following types of information:
- Account Information: Login credentials, employee ID, dealer codes, and contact details (such as phone numbers and email addresses) required for authentication.
- Operational Data: Data inputted by users related to CRM operations, machinery service logs, engine tracking (Ashok Leyland, Eicher/Volvo), and dealer orders.
- Device and Usage Information: Basic device information (such as operating system version) to ensure the App’s WebView components run smoothly and securely.
3. How We Use Your Information
We strictly use the collected information for internal business purposes, including but not limited to:
- Verifying identity and granting access to the internal network.
- Managing service dashboards and processing channel partner orders.
- Tracking machinery service records and engine warranties.
- Improving the functionality, security, and user experience of the App.
4. Data Sharing and Disclosure
This is a closed internal application. We do not sell, trade, rent, or share your personal information with any unauthorized third parties. Information is only shared internally with authorized Punni administrators and operations managers to facilitate business workflows.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. All data transmitted through the App is secured using industry-standard encryption (HTTPS/SSL) via Google Apps Script frameworks. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Data Retention and Account Deletion
We retain your personal data only for as long as you are an active employee, authorized service personnel, or channel partner of Punni, or as required for legal and business auditing purposes.
- Data Deletion Request: If your contract or employment is terminated, or if you wish to request the deletion of your specific personal data from our CRM system, you can contact your immediate reporting manager or our IT Admin team directly. Upon verification, your account access will be revoked, and associated personal data will be securely deleted from our active databases.
7. Third-Party Services
The App does not display third-party advertisements. It strictly routes to our proprietary internal databases and Google Workspace (Apps Script) endpoints securely.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our internal processes or regulatory requirements. We will notify users of any material changes by updating the “Effective Date” at the top of this policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our internal IT Support Team:
- Company: Punni
- Location: Tohana, Haryana, India
- Support Channel: Internal IT Helpdesk